Contact information:
PO Box 108
604 Strong Ave.
Ballinger, Tx 76821
Phone: 325-365-3612
Cell: 325-263-2370
troy.crosby@runnelscounty.org
Hours of operation (effective May 2, 2022)
Thursdays 8:30 am to 4:30 pm.
Veterans County Service Office
The Veterans County Service Office assists veterans and their family members in obtaining federal and state benefits they have earned through their military service. Although we are not part of the U.S. Department of Veterans Affairs, and do not adjudicate claims, we can provide guidance and referrals about various programs and eligibility requirements. Our office can assist in completing VA forms and other correspondence necessary in the claim or appeal process.
Services:
VA Compensation and Pension
- Service-connected disability claims
- Dependency and Indemnity Compensation for survivors
- Pensions for veterans and their surviving spouses
- Aid and Attendance and Homebound benefits
- Medical expense reimbursements
VA Health Care
- Outpatient/Inpatient medical treatment
- Dental treatment (case by case)
- Prosthetics/Domiciliary/Mental Health
- Specially Adapted Housing grant
- Automobile and adaptive equipment
- Clothing allowance
VA Burial Allowance
- Veterans' grave markers and headstones
Insurance
- Government Life Insurance applications and claims
- Loans on government insurance
- Updating insurance beneficiary designations
Education
- VA educational assistance (GI Bill)
- Vocational rehabilitation
- Texas Hazelwood Act
Home Loans
- VA guaranteed homes loans
- Texas Veterans Land Board loans
Records
- Recording military discharge documents (DD Forms 214) with the County Clerk
- Obtaining replacement military records, medals, and decorations
- Obtaining birth certificates, marriage licenses, and other documents needed to support claims
Miscellaneous
- Disagreements and appeals on VA decisions
- Requests for waivers or payment arrangements on debts to the VA
- Property tax exemptions
- Civil Service job preference
- Special license plates
Other Contacts:
Texas Veterans Commission
1-800-252-8387
Texas Veterans Land Board
1-800-252-8387
Benefits and Claims Inquiry
1-800-827-1000
VA Medical Center Big Spring
1-800-472-1365
VA Outpatient Clinic San Angelo
325-658-6138
Education Benefits
1-888-442-4551
Insurance Center
1-800-669-8477
SGLI/VGLI
1-800-418-1473
Grave Markers and Headstones
1-800-697-6947
VA Direct Deposit
1-877-838-2778
VA Home Loans
1-888-487-1970
CHAMPVA
1-800-733-8387
Vocational Rehabilitation
325-677-1622
Vet Center-Midland
1-800-299-8387